Event Title:

Unconscious Bias and Performance Improvement in Health Care

Event Date:              

Wednesday, October 23, 2019

Event Time:

6:30 PM - 9:00 PM

Event Address:

333 Market Street San Francisco CA 94105
Wells Fargo Annex Building

 Hub Space (G/F)

Event Structure:  

6:30 PM – 6:45 PM            Registration, Appetizers

6:45 PM – 7:00 PM            Chapter Announcements

7:00 PM – 8:30 PM            Featured Speaker

9:00 PM                            Adjorn

PDUs for Event:

1.5 Leadership

Event Description

Unconscious bias contributes to health care inequities in the United States. There are quality and service gaps by gender, race, ethnicity, age, and other parameters that lead to poor health care outcomes and even death. Physicians who are not white and female physicians also face discrimination by leadership. The IAT was developed to show that unconscious bias exists but has limitations for improving outcomes. Analytics combined with systems analysis can identify gaps and create strategies to close health care gaps. This workshop will showcase a project that improved the service scores for hundreds of physicians using data segmentation and systems analysis.

The program will begin with an interactive exercise using postcards that was developed by David P. Campbell, PhD. Using historic picture postcards, people will select cards based on several questions such as who would you want to work for or have as a neighbor. The goal is to make people more aware of the factors that influence how they perceive groups different from themselves. People will discuss in small groups why they selected the cards that they did at a level they are comfortable with. This activity is to be interesting, engaging, and non-threatening.

Name of Speaker:

Dave Newhouse, MD, MBA, MPH

Speaker Bio: 

David retired from The Permanente Medical Group, Inc. after 37 years as an Ob/Gyn physician. He held several leadership roles including departmental chief, assistant-physician- in chief and program director for the Fremont IVF center. His roles as assistant physician in chief included performance improvement, service, diversity, marketing, and leadership development. His program using analytics to improve physician service scores won the Kaiser Permanente National Diversity RJ Erickson award in 2007 and was a top ten innovation award winner the same year by Diversity, Inc Magazine.

He is board certified, received his MPH from Berkeley in 1979 and in May, earned his MBA from St Mary’s College in Moraga. He has lectured extensively on his work in health care inequities and unconscious bias.

Registration Details

Early Bird Registration Ends on:

Midnight of: 

Monday, October 07, 2019

Event Registration Closing Date:

8:00 PM PT of:

Wednesday, October 23, 2019 

Pricing Details:

Member:

Non-Member:

Early Bird Registration:

$30

$45

Regular Registration:

$45

$60

Cancellation and No-Show Policy

If you have made a reservation and find that you will be unable to attend, please send an email to ceo@pmisfbac.org and cancel your ticket as early as possible. All cancellations are subject to a minimum $15.00 fee if done at least 3 days before the event. Cancellations after the event starts are subject to full charge to ensure the Chapter does not incur excessive expenses. However, you may assign your seat to another student who can attend for you. All refunds will be issued after two credit card billing cycles.