ANS: PDU generation process goes through an approval process at PMI. The codes can take 8-10 days to be created and sometimes there can be delays in getting the codes to you. We strive to provide the code as soon as possible, sometimes just after the event. If you haven’t received the PDU claim codes within 2 weeks of the event. email the VP of Professional Development at vpprofdev@pmisfbac.org

ANS:  Generally, an email is sent right after the registration. Please check your junk / spam folder. Also, the login information can be found under your PMI-SFBAC profile under My invoices > Preview. For some events, the login information will be sent a few days before the event. If you have not received the login instructions one day before the event, email the VP of Professional Development at vpprofdev@pmisfbac.org

ANS:  If you have made a reservation and find that you will be unable to attend, please send an email to cfo@pmisfbac.org and cancel your ticket as early as possible. All cancellations are subject to a minimum $20 fee if cancalled during the early bird period. Cancellations after the early bird period or event start date are subject to full charge to ensure the Chapter does not incur excessive expenses. All refunds will be issued after two credit card-billing cycles.  If you have any questions regarding the event, please send inquiries to vpprofdev@pmisfbac.org

ANS: We use Zoom as the meeting platform. Most users have no troubles logging into the virtual events. Occasionally, you can have issues due to your home / organizational security policies or outdated zoom software. Please test your system before the event on the Zoom platform at https://zoom.us/test and update your Zoom software. To learn more about Zoom, please watch the Zoom videos here. In case problems persist and / or you are not able to connect, email the VP of Professional Development at vpprofdev@pmisfbac.org

ANS: Yes, you can register even though you are not a Chapter member. Upon login, click Signup. You will be prompted to fill in email registration, password, and other required fields. Once you are done, you will be redirected to PMI-SFBAC's Home page, where you will go to Events to select the event you want to register for.